Returns & Exchanges

At Tropez Official, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Label and Ship

  Print your prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5 to 7 business days.